The Nektan license is non-responsive to player complaints submitted to this service.

While this is a significant improvement over previous dormancy terms offered by this group, £15/month is 3x the industry average charge for the management of dormant accounts and is significantly more than could be considered 'reasonable' for the 'administration of such accounts, which is minimum. These charges will be withdrawn from your Account until the earlier of (a) the account balance being reduced to zero or (b) the account being re-activated by the use of your account.'. Progressive Jackpot pay-outs will be paid in full.' ĭormancy Clause - '10.2.1 A reasonable administration fee of £15.00/€15/150kr/$15 per month (or, should the account balance be less than £15.00/€15/150kr/$15, an amount equal to the remaining balance) until the account balance is zero. Maximum Win Cap - the casino institutes a maximum win clause to the effect that they will not pay out any more than £250,000 on any of their games - the exception being progressive jackpots as per Term 7.11: 'The maximum pay-out on our games is £250,000 with the exception of any Progressive Jackpot pay-out. Below we highlight the terms that players should be aware of when playing with Nektan run properties.

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